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FAQ Currencykart

  • What is currencykart.com?

    Currencykart.com is an online platform for buying and selling forex and related products, at the best price, and gets its delivered at your doorstep.

  • How can I buy or sell forex at currencykart.com?
    •   Log into currencykart.com
    •   Select the currency
    •   Get live rates
    •   Choose the best deal
    •   Have it delivered
  • What are the delivery options available?

    Choose from our three variants of delivery-

    •   Normal delivery- delivery within 6 hours*, totally free of cost
    •   Express delivery-delivery within 3 hours*, @200.00INR
    •   Airport delivery-delivery at the airport*, @500.00INR (*terms and conditions apply)
  • How much forex equivalent to INR can be taken on 1 indian passport?
    •   In case, of cash on delivery mode of payment forex equivalent to 50000 INR is permissible on 1 indian passport, as per the RBI guidelines.
    •   In case, of bank to bank transfer or card payment forex equivalent to 3000USD (current rate applicable in INR), is permissible on 1 indian passport, as per the RBI guidelines.
  • What is IBR rate?

    IBR, Inter bank rate by definition is the rate determined collectively by banks, and is the basic rate at which they buy & sell Forex with each-other. It is not for the public, or businesses, and changes minutely every moment – but generally not by much. Banks do not share IBR rates with the general public, so one has to resort to online rate-aggregators for an indicative IBR, at any given point of time. Currencykart.com provides live IBR rate strip for its customers.

    IBR – once determined, the traveler must understand that this rate is set for electronic money, and that physical currency that they buy carries other costs involved in reaching it to the consumer. These costs include transportation, storage, a profit margin for the dealer, and allowances for rate fluctuations – since the selling rate for the traveler is set only once a day for their convenience.

    Therefore, while negotiating for your travel forex, arm yourselves with the IBR, and then ask for the Selling rate, and reasonably be prepared to pay at around 3-4%, depending on the season, and availability of forex currency notes in the market.

  • Is it important for me to take Travel Insurance?

    In today’s times when airplane crash has increased manifolds, travel insurance is considered a very safe bet. Currencykart.com in tie up with alankit group, offers you travel insurance at a very reasonable rate and easy procedure.

    Travel insurance can be a mixed bag. Travel insurance broadly accessible and can be a smart idea for costly trips there might be a medical emergency or emergency evacuation could be necessary, as well as if you are going to areas of potential political unrest.

  • What are the benefits of a travel card?
    •   Travel cards are accepted by almost all major banks across the globe with very less or no transaction charges. If you are travelling to multiple countries at the same time you should carry a multicurrency card.
    •   A good alternative for those who want a better rate, would be to purchase Prepaid travel cards, which are available in most popular destination currencies. Since the currency loaded onto it is not physical, these can be available for about IBR+1%. You can also be lucky to buy travel cards sometimes for a little less too, and there is no chance of counterfeiting! And currency notes can be withdrawn from any ATM abroad if required, at a very nominal cost.
  • What makes currencykart.com different from any other online money changer?

    Currencykart.com as the name suggests is an online forex aggregator, where you can buy or sell forex and related products. We at currencykart.com not only are lead providers but have an inventory also under its own FFMC license co. name ARGENTUM TECHNOLOGIES PVT.LTD.

    We take full responsibility of providing you with best rates 100% original forex products at your doorstep, at just aclick of a button.

    Which makes currencykart.com, stand apart from its counterparts.

  • What all documents do I have to submit at the time of placing my order?

    As per the RBI guidelines-

    •   Copy of front and back of a valid passport
    •   Copy of ticket
    •   Copy of visa(if applicable)
  • What is convenience fee?

    A convenience fee of 2% is charged by currencykart.com, from the customers since we have to pay this amount to the payment gateway companies, for exchange of currency online.

    This fee would be charged only in the case you are making payment of your purchase via Debit/Credit card.

  • How do I know that my order has been placed?

    Once you place an order on www.currencykart.com, we send you an acknowledging email, for letting you know that your order is placed successfully, along with your order details. Immediately you will receive a call from currencykart.com to confirm your availability depending on the delivery mode chosen by you. And you blink your eye and you will receive your order.

  • What are the payment options available?

    Three mode of payments www.currencykart.com has to offer you are-

    •   Cash on delivery (valid only for currency amount equivalent to 50,000INR)
    •   Bank to Bank transfer(RTGS/NEFT/IMPS)
    •   Credit/debit card payment (2% convenience fee charged over and above the total billed amount)
  • How much amount of forex is permissible in case of a foreigner?

    For foreigner Currency declaration form is mandatory and the limit allowed is depending upon currency declaration form available limit

  • Will I have to Pay any charge over and above the rate booked?

    Yes, service tax is applicable as per the RBI guidelines over and above the final rate booked by you. The tax slab is as follows-


    Particulars Service Tax
    Rs. 0 To Rs. 25,000 Rs. 38
    Rs. 25,001 To Rs. 1, 00,000 0.1500%
    Rs. 1, 00,001 To Rs. 10, 00,000 Rs. 150+0.0750%
    Above Rs. 10 Lac Rs. 798+.0150%
  • Is it safe to order forex online?

    Online currency exchange market is the next upcoming genre in the e-commerce world in India, and we at currencykart.com take proud in being a part of this market in its primary phase. Currencykart.com, takes full responsilbility from the time you place your order, till it gets delivered at your doorstep.

    Therefore, making it totally safe and genuine for you to order forex online.

  • Who will take the responsibility of any fake currency notes?

    We at currencykart.com, take full responsibility of providing you with 100% original and valid currency notes. If in case, of any fake currency we promise to change it for you at the earliest possible hour.

    So, you can just sit back and relax, and wait for currencykart.com’s delivery boy to ring your doorbell.

    Have a safe flight!!