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Terms & Conditions

1. Use of the website

  • This website is operated by argentum technologies pvt. Ltd. Access is provided only in accordance with currencykart.com’s online terms and conditions. Please read the following terms and conditions carefully before you commence onto the website. By using the website and availing our service, the user is deemed to have read, understood and accepted the terms and conditions; including any additional or amended terms or conditions as applicable for a particular service from time to time and that you agree to abide by them.
  • By using any of the services of the website, you represent and warrant that you are 18 years of age and eligible to do a financial transaction and also hold valid identity documents of your country where you hold your citizenship. We may decline to render any service to you, if such representation is false and found to be inaccurate at any point in time during the use of your website / mobile application.
  • If you do not agree to the terms and conditions, please refrain from using the website and from using our service. We could not be held liable for any unauthorised use of our website beyond the terms and conditions mentioned herewith.
  • You shall not attempt to gain unauthorized access to any portion or feature of the website, or any other systems or networks connected to the website or to any server, computer, network, or to any of the services offered on or through the website, by hacking, password "mining" or any other illegitimate means.
  • You shall not probe, scan or test the vulnerability of the website or any network connected to the website nor breach the security or authentication measures on the website or any network connected to the website. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to website, or any other customer, including any account on the website not owned by you, to its source, or exploit the website or any service or information made available or offered by or through the website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the website.

2. General rules

1. You shall not in any manner host, display, upload, modify, publish, transmit, update or share any information that—

  • Belongs to another person and to which you do not have any right to;
  • Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever;
  • Harms minors in any way;
  • Infringes any patent, trademark, copyright or other proprietary rights;
  • Violates any law for the time being in force;
  • Deceives or misleads the address about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  • Impersonate another person;
  • Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; (i) threatens the unity, integrity, defence, security or sovereignty of india, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.

3. Copyright and trademark notices

  • All copyrights in works contained in the website, including but not limited to all software, design, text, images, sound recordings, animations and video sequences, are owned or licensed, except as otherwise stated, by argentum technologies pvt. Ltd. The content of the website may be used for none other than educational, research, non-commercial, private or personal purposes and any other use as provided for under the indian laws. Any other use of the copyright material shall be regarded as unauthorised and liable for strict penal actions initiated by the company.
  • The “www.currencykart.com”, currencykart and its logos, argentum technologies and its logos are registered trademarks of argentum technologies pvt. Ltd.
  • You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about us or the brand name or domain name used by us including the terms currencykart, currencykart, or otherwise engage in any conduct or action that might tarnish the image or reputation, of currencykart or forex dealers on platform or otherwise tarnish or dilute any currencykart's trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the website or currencykart's systems or networks, or any systems or networks connected to currencykart.

4. Web content and materials

  • The information, material and services contained in the website are subject to change from time to time without notice. Currencykart.com may discontinue or make changes to the information, products or services provided on the website, at any time without notice.
  • Currencykart is an online aggregator which narrows the gap between money changers and the travellers. It does not hold any responsibility for the third party service providers, beyond the extent as enumerated in the policies. Furthermore, by offering information, products or services via the website, no solicitation is made by currencykart to any person to use such information, products or services in jurisdictions where the provision of such information, products or services is prohibited by law.

5. Links to other sites

  • Links to third party websites are provided solely as pointers to information on topics or services that may be useful to users of the website, and currencykart has no control over the content on such other websites. Links to other sites do not imply any responsibility for the opinions, ideas, products, information or services offered on such sites, or any representation regarding the content on such sites.
  • Currencykart makes no warranties, either express or implied, concerning the content of third party sites.
  • 3. You must not copy, reproduce, republish, upload, post, transmit, or distribute other sellers’ material in any way, including by email or other electronic means and whether, directly or indirectly, you must not assist any other person to do so. Without the prior written consent of the owner, modification or use of the material on any other website/networked computer environment or for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks, and other proprietary rights is prohibited. Any use for which you receive any remuneration, whether money or otherwise, is a commercial use for the purposes of this clause.

6. Termination

  • Currencykart may terminate your access and use of any part of the website at any time without notice, if you’re in breach of any of the terms of the terms and conditions or for any other reason, as deemed improper, at the sole discretion of the company.
  • Currencykart reserves the right to cease operating the website at any time without notice.

7. Use of service

  • The service is available only to person above the age of 18 years, and who are resident in and accessing the service from india. The service may only be used to reserve foreign exchange for business or holiday travel purposes and not for speculative, investment or any other purposes.
  • By reserving the foreign currency, you agree and confirm that you have read and understood the terms and conditions and agree to be bound by them and to comply with all applicable laws and regulations.
  • The services shall be available only for those currencies that are listed on the screen, at the time of order. All orders are subject to a maximum value of usd 10,000 per person per order (per travel documents set). A service tax as applicable would also be charged to all orders.
  • Availability of currency may also be subject to further monetary limits, currency exchange restrictions and to users complying with all applicable laws and regulations.
  • You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to us on or through the website or any service offered on or through the website. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
  • It is necessary that both currencykart.com as well as the customer provides genuine notes to each other. in case the currency notes are found to be fake on either sides so it is the mandatory for the party providing the fake note to change the same to avoid the cancelation of the deal
  • As per rbi guidelines the payment made by the customer should come from his/her own account or from any account in blood relation only, no third party payment will be accepted and any disputed arising shall be the sole responsibility of the customer. Currencykart.com has the right to cancel/refund the order in case of non compliance of source of payment.

8. The quotes provided by currencykart.com are valid for duration of 10 minutes only, within which you need to confirm the quote. Post confirmation the agreed rate will be valid for a period of 2 hours.

9. Placing of order

  • To place the order, instructions shall be displayed on the screen. Such instructions must be followed within specified minutes mentioned on the website / order from time to time.
  • The exchange rates quoted at the time of placing the order are real time rates and subject to change. The exchange rate provided in your order is indicative of the rate and may change by the time you decide to purchase your currency.
  • We reserve the right to request further information from you at any time to enable us to complete your order and/or to comply with regulatory requirements. On confirmation of the order, a confirmatory email is sent to you on the email id registered with us.
  • Payment for any transaction on the website against any order shall be by the person whose name is on the order from the location set out in the confirmation email, as chosen by you.
  • At the time of collection, you may have to produce a valid passport or pan card for identification purposes including other documents which are required to complete the kyc required under the rbi guidelines. Also refer to the rbi rules and faqs as mentioned on the website. Currencykart reserves the right to cancel the order if we find any inconsistencies in the user's eligibility as well as verification of the documents submitted by the user at any point in time.
  • Services, goods, products including any currency notes, travel cards, insurance policies etc would be delivered to you only on payment of the requisite price, fee, charges, convenience fees if any as mentioned in the order summary. In absence of payment, currency kart reserves the right to cancel the transaction at any point in time.

10. Promotions

  • By accepting these terms and conditions, you hereby authorise us to communicate with you from time to time about our services, including without limitation special offers, discounts, promotions, operational changes and/or new services.
  • Currencykart reserves the right and you shall agree that, currencykart shall use your logos / names / photos on its portals or its associate and affiliate portals and on marketing materials from time to time without any prior intimation or approval. The purpose of such display would be related to marketing, advertising as well as indication of association with you.
  • This clause shall survive termination of this agreement for whatever reasons.

11. Personal information and payment security

  • Please check our privacy policy for further information on privacy, and use of the information collected from you at the time of use of the website.
  • Currencykart ensures reasonable checks and controls for all information collected including cyber security measures which are standards for the similar website operations. Currencykart points out that this is not a banking website and hence security measures as applicable to them may not have been followed.
  • In no event shall currencykart be liable for any special, incidental, indirect, or consequential damages of any kind in connection with the any breach of privacy which is not directly controllable by currencykart, even if currencykart has been informed in advance of the possibility of such damages.

12. Limiting our liability

  • All contents and services on or available through the website are provided on an ‘as is’ basis. Currencykart.com does not give any warranty as to the accuracy, suitability, reliability, completeness, performance, fitness, freedom, from viruses or timeliness of the content or service contained on the website. Moreover, but without limiting the exclusion, the information services on the website are intended for use by holiday or business travellers or by individuals or companies seeking to make payments abroad in foreign currencies, and should not be used for speculation or investment. These information services and other content of the website are not intended to amount to advice on which reliance should be placed. We accept no responsibility or liability arising from any reliance placed on such services by any visitor to the website or by anyone who may be informed of any of its contents. In addition, we give no assurances that you will receive the services for which you register.
  • We use reasonable care and skill in providing the service. However, we shall not be liable to you for the following:
    • Any failure by you to provide us with correct information when you place your order;
    • If we are unable to perform any of our obligations to you due to failure of any technical systems or for any other reasons beyond our reasonable control including, amongst other things, war, terrorism, government action, natural disaster, and industrial dispute;
    • Any damage to your computer equipment as a result of using the website or the service;
    • Any loss of information or unauthorised use of data arising as a result of you using encryption systems below our recommended level; or
    • Any indirect, or consequential losses, claims or damages suffered by you or incurred from your use or delay or inability to use the website or the service however caused.
  • In no event shall currencykart be liable for any special, incidental, indirect, or consequential damages of any kind in connection with the t&cs, even if currencykart has been informed in advance of the possibility of such damages.
  • Our maximum liability to you in respect of each use of the service for foreign exchange order shall be to refund the purchase price of that order subject to receiving back any unexpired goods, services, currency notes, financial instruments, travel card, travel insurance and any other benefit availed form the website is returned.
  • The disclaimers and limitations of liability in these online terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of currencykart.com or any of its employees or agents or for fraud. If any provisions of these terms and conditions including any disclaimers and limitations is found to be unlawful or unenforceable then such provisions shall fall away and shall not affect the validity and enforceability of the remaining terms. This does not affect your statutory rights.

13. Alteration of terms

  • Currencykart.com shall update this page as and when changes are made to the terms and conditions. The user is responsible to check this page from time to time before using the website/ and or any service offered via the website or over the phone; and such placing of order after the change in the terms and conditions shall be deemed to be the acceptance of such changes to the policy.

14. Law and jurisdiction

  • This agreement shall be governed, construed and interpreted by and in accordance with the laws of india, without reference to its principles of conflicts of law. Any actions concerning enforcement of this agreement or in any way relating the subject matter of this agreement shall be litigated only in the state of new delhi, subject to proper jurisdiction.
  • Any dispute or controversy arising under or in connection shall be submitted first to mediation and second to arbitration in accordance with the rules of arbitration and conciliation act, 1996. The issue shall be arbitrated upon by three (3) arbitrators, each chosen by the two parties herein. The two arbitrators so chosen shall then decide upon the third arbitrator as the chairman. The seat of arbitration will be new delhi. The parties shall equally share the costs of arbitration.

15. Miscellaneous

  • Refer to policies for use of www.currencykart.com which are mentioned on the website in conjunction to the terms of use and service hereinwith this document.
  • No conflicts: each party represents to the other that it has the authority to enter into this agreement and signatories are authorized by the management to sign and execute the same
  • Entire agreement and modification: this agreement constitutes the complete and exclusive understanding between the parties and it may be amended at the option of currencykart and that the same shall be intimated to the vendor / you through emails, updates and vendor panels.
  • Waiver: if one party fails to enforce any provision of this agreement, it shall not be precluded from enforcing the same provision at another time.
  • Notices: all notices, requests and demands, and other communications required or permitted under this agreement shall be in writing and either delivered personally or sent to the official address of the party through recognized courier service or registered post. Either party may change its address by delivering notice of such change of address to the other party. Currencykart at its option may also display the notice on the vendor panel or send it via email.
  • Severability: in the event that any provision of this agreement is held by a court or other tribunal to be unenforceable, such provision shall be deemed modified to the minimum extent as necessary to render the provision enforceable to most closely represents the original intent of the parties. The remaining terms and conditions will remain in full force and effect and enforceable.
  • Force majeure: neither party shall be responsible for delays or failures in performance resulting from acts beyond its control. Such acts include but are not be limited to acts of god, labor conflicts, acts of war or civil disruption, governmental regulations imposed after the fact, public utility out failures, industry wide shortages of labor or material, or natural disasters.
  • Non assignment: you shall not assign any right or obligation under this agreement without prior notice and written consent of currencykart. Such consent not to be unreasonably withheld.
  • In case on non blood relation (Other than real brother, real sister, mother, father, spouse, son or daughter) the payment made to Currencykart should be from the same account in the name which billing is made.